Boston, MA · Remote support available across the U.S.Call 617-620-1669 · info@advanceddigitalfacility.com
Industries

Support for teams that cannot afford a stalled system.

ADF works directly with building operators and as a behind-the-scenes technical resource for contractors whose projects cross the IT/OT boundary.

BAS + HVAC Contractors

White-label troubleshooting, commissioning support, customer-IT coordination, remote access and closeout documentation.

Unstick a project →

Property Managers

Rapid response for building-system connectivity issues plus practical documentation that reduces dependence on one vendor.

Request building help →

Facility Teams

Support for BAS networks, switch closets, PoE devices, access workflows, vendor handoffs and recurring issue reduction.

Review an issue →

Electrical + Low-Voltage

PoE planning, switch and port coordination, smart-device connectivity, segmentation questions and final handoff support.

Add network support →

Managed IT Providers

A specialist resource for OT and facility systems when the client network includes BAS servers, gateways and controllers.

Partner with ADF →

Schools, Churches + Campuses

Cost-conscious diagnostics for mixed systems, limited internal staffing, aging controls and unclear network ownership.

Start with a diagnostic →
Contractor advantage

Add specialist capacity without adding payroll.

ADF can operate under your direction, communicate in contractor-ready language, and help you protect the customer relationship while resolving network and integration blockers.

  • White-label option
  • Half-day, full-day or fixed scope
  • Remote triage before truck rolls
  • Clear closeout notes for your project file

Common contractor trigger

“The controls are installed, but devices are not communicating across the customer network and commissioning cannot finish.”

Fastest response: book the Remote Diagnostic for immediate fault-domain triage, then upgrade to a Support Day when live site coordination is needed.

Request Contractor Support
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