Remote Diagnostic Session
Live triage for one defined BACnet/IP, PoE, switch, routing, remote access, or device-connectivity issue. Includes written findings.
$295 · up to 60 minutesServices
Targeted help for the networked side of buildings.
Each service is designed to remove a specific technical blocker, produce useful documentation, and avoid open-ended consulting whenever a fixed scope is possible.
Smart Building Rescue
Active troubleshooting for systems that are offline, unstable, not communicating, or blocking commissioning and turnover.
Call or email for PricingWhite-Label Contractor Support
Behind-the-scenes networking and IT/OT assistance for BAS, HVAC, electrical, low-voltage and MSP partners.
Call or email for PricingBACnet/IP Network Health Check
Device discovery, addressing, BBMD/broadcast review, switches, routing, remote access and prioritized risk findings.
From $1,500 per buildingSecure BAS Remote Access
Gateway and VPN review, firewall coordination, access workflows, vendor permissions and owner-friendly documentation.
Quoted after diagnosticPoE Device and Switch Support
PoE budget checks, switch selection review, port maps, endpoint connectivity, cable testing coordination and fault isolation.
Remote or on-siteBAS Documentation Recovery
Build an owner-controlled package with network diagram, IP/device list, access notes, backup status, port maps and known issues.
Fixed scope availableCommissioning Network Support
Pre-test network readiness, assist live commissioning, coordinate with customer IT and document remaining punch-list items.
Day rate availableBest fit
Bring ADF in when responsibility is unclear.
ADF is most valuable when the issue sits between vendors and no one owns the complete path from field device to BAS server, switch, routed network and remote connection.
- BAS contractor says it is the network
- IT says the network is working
- Devices appear intermittently or only locally
- Remote access depends on undocumented workarounds
- Owner lacks current diagrams and credentials
Not sure which service?
Start with the Remote Diagnostic Session. It is designed to determine the likely fault domain and whether you need a quick configuration change, coordinated vendor action, or a larger on-site scope.
Start for $295