Choose the smallest package that can create a useful result. Larger work is scoped only after the immediate problem and access requirements are understood.
For one defined issue that can be reviewed through screen sharing, calls, photos and network data.
Appointment and scope must be confirmed before payment.
For active failures, unstable communication or a project blocker requiring deeper troubleshooting.
Dedicated white-label IT/OT support for commissioning, troubleshooting or customer coordination.
*The $150 credit applies when a qualifying larger engagement is booked within seven calendar days. Travel, after-hours response, special equipment and third-party costs may be additional and are approved before work begins.
Structured review of BACnet/IP communication, device addressing, network path, access, documentation and priority risks.
Owner-ready network diagram, device/IP list, port map, remote-access notes, backups and known-issue register.
Reserved support capacity for contractors or facility teams after an initial diagnostic or assessment.
Send a short description and photos/screenshots. ADF will recommend the smallest sensible starting package.
Choose the smallest practical scope first. If more work is needed, ADF will outline the next options.
Ask ADF about your issue →Pre-call issue triage, up to 60 minutes of live remote troubleshooting and written findings with recommended next actions for one defined issue.
No. Call or text for urgent needs. Availability is confirmed before payment or scheduling.
Yes. ADF offers contractor-friendly coordination and white-label support for network and building-system issues.
On-site scopes are available in Greater Boston and New England. Remote diagnostics are available across the United States.